SWISSCHANGE Financial Services AG (hereinafter “SWISSCHANGE“,“we” or“us“) greatly appreciate your visit to this website and your interest in our products and services. The protection of your data is important to us and we want you to be able to use our website without reservation. SWISSCHANGE attaches great importance to the responsible handling of your personal data in accordance with the legal requirements. For this purpose, we take various precautionary measures, including reliable technical and organizational security measures (e.g. password encryption, firewalls, authentication technologies, access management, awareness-raising and employee training, designation of a data protection officer (DPO).).
2.1 Categories of personal data
SWISSCHANGE processes different categories of personal data (including data from existing and potential customers, website users, suppliers, suppliers and other third parties). The processing of this data remains limited to the minimum necessary and is carried out in accordance with the applicable laws and regulations. This applies to the following:
2.2 Origin of personal data
For the purposes set out in Section 2.3, we may collect personal information, to the extent permitted by law, in particular from the following sources:
2.3 Purpose and use of data
We may process personal data as described above for the purpose of providing our services and/or for the purposes specified by law and to the extent permitted by law. This applies in particular to:
In this context, we would like to expressly point out that we may (further) evaluate any non-anonymised personal data that you voluntarily provide and, in particular, use such data to provide additional personal data. collect information about you that comes from publicly available sources or collections of data. You hereby give your express consent to this procedure. If you do not agree with this, please do not use our website.
Personal data that is not anonymized, such as postal and e-mail addresses, which are transmitted to us in the context of a request or with a request for information, will be used primarily for correspondence with you or the sending of the relevant information. e.g. if you have signed up for a newsletter or an event.
In addition, non-anonymized personal data will only be made available to employees or third parties who need to be aware of this information in order to provide products or services, or if, by law, we or regulatory provisions are required to disclose this information. To the extent permitted by law, we may also share non-anonymized personal information with companies that provide services on our behalf for the purposes set out above. The data collected may be passed on to service providers located outside the EU or the EEA, Switzerland or outside the country in which the user is located (see section 5). These service providers must treat the information and all data collected confidentially and may only use it for the intended purposes. They are contractually bound by applicable data protection laws and regulations.
Under no circumstances will personal data be sold to third parties for marketing or other purposes.
2.4 Special cases of automated individual decisions, including profiling
SWISSCHANGE reserves the right to analyse and evaluate your data in an automated manner in the future (including data relating to affected third parties, see section 2.1) in order to identify essential personal characteristics for you or to forecast future developments and to create appropriate profiles. These are used in particular for business-related audits, individual consulting services as well as offers and information that we and the companies of our group may provide to you.
Your profiles may lead to automated individual decisions in the future, e.g. in the context of the automated receipt and execution of your orders in e-banking. If you do not want your data to be used in this way, you have the right to inform us so that we no longer use this information for this purpose.
SWISSCHANGE ensures that you have a suitable contact person if you wish to comment on an automated individual decision, provided that the opportunity for such an statement is provided for by law.
2.5 Potential recipients, warranties and transmission abroad
In the following cases, we may disclose personal data to third parties or to other companies within SWISSCHANGE to the extent permitted by law:
When personal data is transferred to other countries, we ensure that applicable laws and regulations are complied with (see section 5). Depending on the product or service, personal data may also be transferred to third parties established in countries where there may generally be no adequate or equivalent level of data protection. When data is transferred to such a country, we take appropriate measures to ensure adequate and reliable protection of personal data (e.g. by agreeing standard contractual clauses for the transfer of data from EU to non-EU countries).
Some countries may have stricter privacy policies that may not allow your non-anonymized personal information to be used in those countries to the extent described above. These terms may, for example, exclude the collection of additional personal data based on the information provided or the disclosure of your personal data to other parties or companies.
SWISSCHANGE may send youup-to-datecommunications, offers and information about events or services by e-mail or newsletter (” Newsletter Service “). To do this, you must have registered as a user (i.e. You must set up a user account with us) and subscribe to our newsletter service. If you are not a registered user and prefer not to receive marketing emails or newsletters from us, you can unsubscribe by following the unsubscribe instructions at the end of each email.
The newsletter service can be offered in cooperation with other service providers. The information you provide in the form in question may be processed and stored on cloud servers operated by the respective service providers in data centres in Switzerland, the EU or the EEA or the United States. These service providers are contractually obliged to maintain confidentiality (e.g. by agreeing standard contractual clauses for the transfer of data from EU to non-EU countries). In order for personal data to be adequately protected, these service providers must report detected breaches of data protection requirements.
Please note that data can be transmitted uncontrollably across national borders on the Internet, even if the sender and recipient are in the same country.
We cannot guarantee the security of the data transmitted on the Internet and assume no liability in this regard. Messages you send us by email may not be secure. If you send us confidential information by e-mail, you do so at your own risk. When you contact us, please do not send your data over the Internet, but use a secure procedure if necessary.
The sender and recipient can also be identified if the transmitted data is encrypted. Third parties may, possibly by mistake, conclude that there is a business relationship between you and SWISSCHANGE. We therefore recommend that you avoid the transmission of highly confidential information over open networks.
SWISSCHANGE may, under certain circumstances, be required to outsource all or part of its business units and services to other companies within the SWISSCHANGEGroup or to service providers outside SWISSCHANGE (e.g. payment transactions, subscription and redemption of fund shares, printing and sending of bank documents, IT systems and other supporting functions). We may also use such providers for new services that we have not yet offered.
In such cases, we generally use service providers that are based in the EU, EEA or Switzerland and, if possible, prefer companies within our group to ensure compliance with the relevant laws and regulations. Can. If customer data has to be disclosed during outsourcing, the respective service providers are obliged to comply with the bank customer confidentiality and the other applicable regulations. If services are outsourced to a provider abroad in exceptional cases, SWISSCHANGE will disclose this in accordance with the applicable rules.
We have taken reasonable and reliable data security measures to ensure that this information is accessible to only a limited number of authorized persons and is protected from unauthorized access, misuse, loss or damage.
In general, data that we collect through a company of the SWISSCHANGEGroup are transferred by us to a central file in Switzerland and stored there (at bank SWISSCHANGE Financial Services AG, Spalenvorstadt 8, CH-4051 Basel), regardless of the country in which the data is collected. Switzerland is recognised as a country that guarantees adequate data protection. However, this general procedure does not apply to data collected in connection with the newsletter service (see section 3).
Even if the retention period for personal data depends on the legal retention requirements as well as on the respective legal basis and the purpose of the data processing, SWISSCHANGE will not store your personal data for longer than necessary. In doing so, we take into account our obligation to respond to any queries or to resolve any problems that arise, to provide improved and new services and to act in accordance with applicable laws and regulations.
This means, in particular, that we are entitled to retain your personal data for a reasonable period of time after your last contact. If the personal data we collect is no longer required for this purpose, we are obliged to delete the data in a secure manner.
You have the right to be informed whether we are processing personal data about you. On request, we will provide you with information about your personal data in our databases, including the available information on the origin of the data, the purpose of use and, if applicable, the legal basis for the processing as well as the categories of data. processed personal data, the parties involved in the collection of data and the data recipients.
You may withdraw your consent to the processing of your personal data and/or object to the use of your information for advertising and marketing purposes at any time with effect for the future. In addition, you may exercise other rights, such as the right to rectification, you are entitled to correct any errors in your personal data or to block or delete your data, depending on the legal basis on which we stored in the respective data.
Please also let us know if we do not meet your expectations regarding the processing of personal data or if you wish to complain about our privacy practices. This gives us the opportunity to examine your request and, if necessary, to make improvements.
In such cases, please always send a clear written request together with a legible copy of a valid official identification document (e.g. passport, identity card) to the body listed in section 15 so that we can clearly identify you, or use the request form. We will confirm receipt of the request immediately, check your request and respond promptly. If a comprehensive response takes more than a month, taking into account the complexity and number of requests, we will inform you.
SWISSCHANGE is aware of the importance of protecting children’s privacy, especially in an online environment. Therefore, children under the age of 16 are not part of the target group of our services, and we do not knowingly collect personal information from such users, unless a child applies for a training place, an internship or a “sniffing day”. In this case, we will give us the written consent of the parents or legal representatives.
We use web analytics tools to gather information about how our sites and Internet offerings are used. These tools are usually provided by third parties. As a rule, the information is collected using cookies and sent to an external server. Depending on the provider, these servers may be located in other states.
The data transmission is carried out by means of shortened IP addresses, which prevents the identification of individual end devices of the users. Your IP address will not be linked to other data of these third parties. Further transmission by third parties is only carried out on the basis of legal provisions or under a service contract for data processing.
Our website and our online newsletter service can use retargeting technologies to make our website more interesting for you. With this technology, ads can be placed on other websites if their users have already shown interest in our products.
On our website, data can be collected using cookie technology, which is then used to optimize our advertisements and our entire online offering. This data is not used to determine your personal identity, but only to anonymously analyze the use of our website. With this technology, we can show you advertisements and/or point you to certain offers and services. Our goal is to make our online presence as attractive as possible for you and to show you advertisements that suit your interests.
We may use so-called social plug-ins on our website. This allows you to share the content of our website with other Internet users via the relevant social media platforms or to link to our website through these platforms. The following information on the nature and scope of the data collected is based on the communications and information provided by the respective provider.
Our website may include plug-ins of The Social Network of Facebook Inc, 1601 South California Avenue, Palo Alto, CA 94304, USA (“Facebook“). Among other things, we use Facebook’s “LIKE” button (also known as the “Like Me” button). In addition, our website contains a Facebook page plug-in that integrates partial content of our Facebook page into our website. When you visit one of our websites that contains such a plug-in, your browser establishes a direct connection to a Facebook server. The contents of the plug-ins are transmitted directly to your browser and integrated into the website. The data is automatically transferred to Facebook and stored on its servers. Among other things, connection data (e.g. Your IP address, date and time, the URL (address of a website) accessed, and information about the browser and operating system used. Your visit to our websites may be tracked by Facebook, even if you are not actively using the plug-in features.
Our website may include plug-ins from Twitter, Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter“). We use Twitter buttons to access our Twitter account and share buttons from Twitter to share the content of our website through your Twitter account. We also use a Twitter widget to integrate and make visible the list of our current tweets in our website. When you visit our website, your browser connects directly to a Twitter server. The contents of the plug-ins are transmitted directly to your browser and integrated into the website. Certain data is automatically transferred to Twitter in the USA and stored there. This includes, but is not only, connection data (your IP address, date and time, the URL (address of a website) called) as well as the browser type and operating system.
Our website may include plug-ins of the Instagram service. These are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA (“Instagram“). We use the built-in Instagram buttons to link our Instagram profile. In addition, a widget is integrated that allows us to display certain photos and videos from our Instagram profile on our website. When you visit a website that contains such a plug-in, your browser connects directly to an Instagram server. The contents of the plug-ins are transmitted directly to your browser and integrated into the website. The data is automatically transferred to Instagram and stored on its servers. Among other things, connection data (e.g. Your IP address, date and time, the URL (address of a website) accessed, and information about the browser and operating system used. This allows Instagram to track your visit to our website even if you are not actively using the plug-in features.
Our website may include plug-ins of LinkedIn’s linkedin social network, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn“). For this purpose, we use the “in” button to share content and link our LinkedIn profile. LinkedIn collects information that our corresponding pages have been loaded into your web browser using LinkedIn’s plug-ins. In addition, LinkedIn automatically receives the URL of the website you have previously visited or to which you will be redirected. LinkedIn also receives the IP address of your computer or proxy server that you use to access the Internet, information about your computer’s operating system and web browser, your mobile device (including the mobile device identifier that is operating system of your mobile device), your mobile device’s operating system (if you access LinkedIn with a mobile device), and the name of your Internet or mobile service provider. LinkedIn may also receive location data that is transmitted by GPS-enabled devices if you enable this feature, unless you have set your mobile device so that LinkedIn does not receive real-time location data. Please note that SlideShare.net, Pulse.me and the Pulse app are not part of our websites, but are part of LinkedIn’s services.
Despite careful control of content, we assume no liability for the content of external links that refer to third-party websites. The operators of third parties are solely responsible for the content of the linked websites. We hereby expressly dissociate ourselves from all content on third-party websites that are linked to our website and do not adopt these contents as our own.
Please let us know if we do not meet your personal data processing expectations or if you wish to complain about our privacy practices. This gives us the opportunity to examine your request and, if necessary, to make improvements. In such cases, please always send a clear written request to the following body or one of the following data protection officers: